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Hello Friends,

Social media is a funny thing. I published two postings on LinkedIn this month and each was viewed nearly 2000 times, which I think is really unusually high for me. One was an industry article on Fintech and financial inclusion that I poured many many hours into (see an excerpt below). The other was a quote on innovation from an email my father sent to me that I thought was interesting. Two vastly different levels of effort, and if LinkedIn's algorithms are to be believed, the same value to the audience. Go figure. Here's the innovation quote:
“Innovation is the child of freedom and the parent of prosperity. That there is no practical limit to the ways in which the (human) species could rearrange the atoms and electrons of the world into improbable structures in the centuries and millennia that lie ahead excites me.” -Matt Ridley, Author, How Innovation Works: And Why It Flourishes in Freedom.

To which a dear friend and innovation expert, Wendy Mahoney, cleverly replied:

"If the Father of Innovation is Freedom then the Mother of Innovation is Inclusion. One cannot fully explore Freedom without Acceptance of that which differs from us and our lens of reality." 

How to Find Your 'Why'  in Difficult Times - a Ted Talk Interview with Simon Sinek

Simon Sinek, author of 'Start with Why', discusses Covid-era vulnerability, PTSD, and never crying alone. This could be the best 15 minutes you spend this year.   https://www.ted.com/talks/simon_sinek_how_to_discover_your_why_in_difficult_times#t-65848

Fintechs and Financial Inclusion 

The key for Fintechs and challenger banks is not to sign up millions of customers for core banking services. That is already available. The key is the solve a specific problem for a specific customer segment, and execute extremely well with a superb customer experience.

South Africa has 4,000 bank branches and a whopping 40,000 ATMs. But these networks are not evenly distributed. The SA-based readers of this newsletter get everything we need from our bank, albeit at very high prices. But the majority of the population doesn’t have access to banking and financial services products like we do. Diepsloot, population 750,000, has just three working ATM machines. The same dynamic holds in virtually every township in SA. Social grant recipients often wait outside a Post Office for days to get their money. This is a disaster. This is undignified. Indeed, it’s unnecessary. There is a better way.

Your can read the complete article here https://www.sausalitotech.co/blog/industry-paper-fintech-financial-inclusion-and-the-underbanked-consumer

iPhone Blackout Days

Just about every philosopher and mental health expert says we need to disconnect from our phones and social media now and then, even if it's just for an hour or two. The social media is easy for me, but today I'm trying to disconnect from email and WhatsApp. As I write this, it's 11:20am and it's driving me crazy. I've already accidentally broken down on the email, but let's see if I can make it to lunchtime in Airplane Mode ;-)

Now I must turn on my phone. Till next month!

Greg Serandos



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